Returns Policy

Cancellations / Returns

  1. Changes to orders or cancellations must be made before goods are despatched. Refunds will be made in full if cancelled before the goods leave our yard.
  2. If an order is placed and then cancelled after products have already been despatched then a refund will be given less the cost to return or re-route goods to an alternative delivery point.
  3. If the customer wishes to cancel an order after goods have been delivered then they may do so within seven working days of delivery. Goods must be returned in original packaging and fit for resale, at customers cost, to our premises as per the Distance Selling Regulations.
  4. This does not affect your statutory rights.